From First Contact to Booked Calendar - Here's Exactly What to Expect

Working with Book Her isn't like hiring a typical service provider. There's no lengthy onboarding, no confusing contracts, and no upfront risks. Just a simple, proven process that turns your leads into booked appointments fast.

Timeline: From discovery call to first bookings in 48-72 hours

Book Her Process

Step 1: Free Discovery Call (30 Minutes)

Step 3: Strategic Lead Contact (Days 1-7)

Step 2: Quick Onboarding (1 Hour)

Step 4: Results Tracking & Optimisation

Step 5: Flexible Ongoing Partnership

Step 1: Free Discovery Call (30 Minutes)

Let's understand your business and identify the best approach

What We'll Cover:

Your current lead situation - quantity, quality, and conversion challenges

Your ideal client profile - who you want to book and what they're worth

Your booking process - current systems, availability, and preferences

Service selection - which Book Her service delivers the best ROI for you

Success metrics - how we'll measure and track results

Next steps - if we're a good fit, we'll outline the start process

What You'll Receive:

Custom strategy recommendations for your specific situation

Realistic timeline and result expectations

Clear pricing breakdown with no hidden costs

Industry-specific insights based on your market

What You'll Receive:

Perfect fit? We'll schedule your onboarding call within 24 hours

Need to think about it? No pressure - you'll receive a summary email with our recommendations

Not quite right? I'll refer you to other professionals who might be better suited

Step 2: Quick Onboarding (1 Hour)

Getting everything set up for immediate action.

What We'll Set Up:

Lead database access - CRM login, spreadsheet sharing, or data export

Communication preferences - phone system, email templates, messaging style

Brand guidelines - how to represent your business professionally

Booking system - calendar access, availability rules, appointment types

Tracking methods - how we'll monitor and verify results

Contact protocols - reporting frequency and communication preferences

What You'll Provide:

Lead database (CRM, spreadsheet, or system access)

Your service pricing and packages

Key selling points and value propositions

Availability and scheduling preferences

Any specific scripts or messaging requirements

Contact information and business hours

Timeline:

Morning call: Onboarding completed

Afternoon: First leads contacted

Next 24-48 hours: First booking confirmations

Step 3: Strategic Lead Contact

Days 1-7: Professional outreach that gets results

Week 1 Focus:

Immediate opportunities - hot leads and recent enquiries first

Professional introduction - establishing credibility and rapport

Needs qualification - identifying genuine prospects vs time-wasters

Appointment booking - securing calendar spots with qualified leads

Confirmation sequences - ensuring high show-up rates

My Approach:

Warm and professional tone that reflects your brand

Consultative questioning to understand prospect needs

Value-focused conversations rather than pushy sales tactics

Proper objection handling without being aggressive

Multiple contact attempts through different channels when appropriate

What You'll See:

Daily activity reports - who was contacted and outcomes

Lead quality feedback - which leads are converting and why

Booking confirmations - scheduled appointments with contact details

Challenges identified - any issues with lead quality or messaging

Step 4: Results Tracking & Optimisation

Ongoing: Continuous improvement for maximum conversion

Weekly Reporting Includes:

Contact activity - leads approached, calls made, emails sent

Conversion metrics - booking rates, show-up rates, quality scores

Revenue impact - appointment values and potential pipeline value

Lead quality analysis - which sources convert best

Recommendations - suggested improvements for better results

Monthly Strategy Review:

Performance analysis - what's working and what isn't

Process optimization - adjustments to improve conversion rates

Lead source evaluation - identifying your highest-converting sources

Service level adjustment - scaling up, down, or changing approach

Future planning - strategies for continued growth

Continuous Optimisation:

Message testing - trying different approaches for better results

Timing optimisation - finding the best days/times to contact leads

Follow-up sequences - refining the nurture process

Objection handling - addressing common concerns more effectively

Payment & Billing Process

For Pay-Per-Booking Services:

Attendance verification - you confirm appointments within 48 hours

Weekly invoicing - simple email invoices for attended appointments

7-day payment terms - bank transfer or card payment options

Dispute resolution - any disagreements resolved via email communication

For Hourly Services:

Weekly time tracking - detailed reports of hours and activities

End-of-week invoicing - transparent billing every Friday

Activity breakdown - exactly what was accomplished each hour

For Commission Services:

Payment after you're paid - commission due within 7 days of receiving client payment

Clear commission tracking - transparent record of deals closed

No sale, no commission - completely aligned with your success

Book Her offers Business Freedom Hours, flexible support with no lock-in contracts, no minimums, and on-demand help across admin, operations, and client care. Founded by a detail-driven business professional with experience spanning startups, real estate, and corporate services, I specialise in stepping in exactly where and when you need it. From tradies to consultants, we deliver reliable, efficient support that gives you back the freedom to focus on growth, knowing the behind-the-scenes is handled with excellence.

CONTACT US

  • 0481 849 475

  • Opening Hours: Monday till Friday 8am - 6pm

Based in Margate, Tasmania.

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